Beyond Rent: Exploring Property Management
Property management is an ever-changing field that seems to evolve just when you think you have a solid grasp on it. That’s why it’s imperative to stay informed and pivot along with the industry. Rent Manager's Beyond Rent is a brand-new bi-weekly podcast full of the latest trends, technology, and best practices affecting property management today. Hear from true trailblazers and agents of change from all walks of the industry─experienced owners, policy makers, smart-home innovators, and senior-level Rent Manager representatives. Beyond Rent is hosted by Rent Manager’s own Joe Easton, a technology aficionado, seasoned networker, and seeker of conversations that go beyond the surface. New episodes of Beyond Rent will be available bi-weekly on all major podcast platforms.
Episodes
152 episodes
The War on Profit
DESCRIPTION Rising costs, tighter margins, and increased competition make it easy to blame the market for shrinking profits. But for many property management companies, the real issue is internal inefficiency. In this episode...
Working with Vulnerable Tenants with Psychiatric Disabilities
Abe Schuchman, Executive Director and CEO of Housing Unlimited, joins the podcast to discuss the need for quality, affordable housing for individuals with psychiatric disabilities who are in recovery. Housing Unlimited is committed ...
Growing a Business in Multifamily: Lessons from Foxen
Kevin Jacobson, CEO at Foxen, joins the podcast to discuss navigating the challenges of growing a multifamily business and three different approaches to take.The first method is “Outside Your Four Walls”: How you show up to external stak...
The State of Digital Payments
Present-day renters expect mobile-first, instant payments. Digital rent payments are on the rise as manual or paper-based processes often lead to impatience, friction, and even fraud. Chris Helmers, Vice President of Sales & Cli...
Video is the Highest Leverage Tool You Aren’t Using
Only 25% of property managers use video as a tool in their listings, and 10% or fewer use it for communication and education.Jennifer Ruelens, Founder and Broker of One Focus Property Management, joins the podcast to discuss why video is...
The Power of a Monthly Operating Rhythm & Training for Next-Gen Community Leaders
Mindy Parish, Founder and Chief Consultant of Parish Consulting, joins the podcast to discuss how establishing a monthly operating rhythm can improve your organization and develop the next generation of community leaders. Using monthly checklis...
Combating Communication Challenges with Technology
Communication is a perpetual challenge in business and a task that property managers are always trying to improve.On this episode of the podcast, Joseph Schultz, co-founder of Efformance, discusses how technology can help us be more effi...
Leasing Agent Sales Training
Traditionally viewed as an entry-level role, the leasing agent position has evolved. Today’s agents must bring strong professionalism and specialized skills to the job. Finding a home can be stressful, and prospects deserve knowledgeable, well-...
Faster Maintenance, Powered by AI
Maintenance is an extremely important aspect of the property management industry—and thanks to advancements in technology and artificial intelligence (AI)—it’s a field that’s changing rapidly.Bo Lais, CEO and Cofounder of Lula, joins the...
Finding Your Genius—Career Advice from Dr. Debbie Phillips
“The two most important days of your life are the day you were born and the day you discovered why.” ~ Dr. Debbie PhillipsIn this episode, we discuss how to find your genius—the unique intersection where talent meets joy. Dr. Debbie Phil...
The Evolution of Credit Reporting in Multifamily Housing
Tony Milne, President and COO of CredHub, joins the podcast to discuss the evolving multifamily credit landscape, credit reporting as a behavior driver, resident retention through transparency, the advantage of building credit history for tenan...
Mastering the Inspection Process in Property Management
The inspection process can be challenging. It’s important for property management professionals to educate themselves on inspection best practices, compliance, efficiency, and technology.Ray Costello, Director of US Operations for Proper...
How Rent Advances Benefit the Property Management Industry
Rent advances provide a way for landlords to use their rental income for everyday expenses at a fraction of the cost of credit cards or loans.Tom Smith, co-founder and chief revenue officer of Ryse, joins the podcast to discuss how non-i...
RMUC Live 2025 – Impactful Conversations for Property Management Professionals
Join us as Joe Easton—Rent Manager’s Director of Partnerships and Industry Relations, and host of Beyond Rent—interviews attendees and sponsors at the 2025 Rent Manager User Conference. In this episode, Joe connects with industry profess...
Bitcoin: Real Estate’s New Best Friend
Imagine if your property reserves could actually grow in value, rather than decline.Matthew Rudd, CEO and co-founder of BitReserve, joins the podcast to take a deep dive into how property owners can utilize Bitcoin to save money for rese...
Smart Water Analytics
Water usage can greatly affect an organization’s bottom line, especially in the property management industry.Dr. Ellie Graeden, Chief Data & Product Officer at Metron, joins the podcast to discuss various types of smart water meters ...
Debunking Common Myths About Public Adjusters
In the property management industry, there are public adjusters who are in business to help people, and sadly, there are those who are only in business to help themselves.Andy Gurczak, founder and CEO of AllCity Adjusting, joins the podc...
Hope on the Ledger: Prevent Eviction & Boost Your Bottom Line
Many Americans are one car accident, job loss, or medical emergency away from missing their rent payment. When a family is evicted, the damage is profound and lasting. Being evicted increases childhood tra...
Mastering the Money Game: Cash Flow, Flexibility & Financial Innovation for Property Managers
We’re entering an era when rent payments can be as personalized and seamless as paying for a Netflix subscription. Therefore, property managers who continue to put renters first, offer flexibility, and lean into financial innovation will not on...
Leveraging Software and AI for Owner Retention and Operational Efficiency
Your maintenance operation isn’t just a vital component of your business; it’s part of your brand. Successful property managers treat maintenance as a brand experience to generate prospect referrals and 5-star reviews that increase search engin...
Leaning into Community Identity: Branding Beyond the Building
Marketing a property is about building a brand that creates a unique community identity.Lynnette Morgan, leasing professional with Rookwood Properties, joins the podcast to discuss what “community identity” means for apartment living; ho...
How Renters Insurance Mitigates Risk
Many property managers and owners aren’t fully aware of the potential financial and operational risks involved with not providing renters insurance. Unfortunately, many residents don’t adequately protect themselves against risk. For example, ar...
Modern Leasing Starts with Service: Rethinking Tenant Screening in PropTech
As the rental housing landscape becomes more competitive and compliance-driven, tenant screening is no longer just a background check. It’s a critical touchpoint that shapes the leasing experience for renters and property managers.Taylor...